Professional Services

Fast setup for your forms with expert training

Fast implementation, ongoing form support and a clear growth path. With our expert-led training, your account is set up and aligned with your goals. From launch to long-term.

Phase 1

Implementation

Hands-on setup in which project launch, goal alignment, custom form work and training are discussed and rolled out.

Project launch
Goal alignment
Custom form work
Team training
Phase 2

On-going maintenance

After the implementation phase, regular form adjustments and half-yearly optimisation reviews are part of the service.

Regular form adjustments
Half-yearly optimisation reviews
Goal & roadmap review
Priority support
3x
Faster setup
8–16
Dedicated build hours
2x
Half-yearly optimisation meetings
How it works

Your path from setup to scale

A structured service model that fits the phase you are in. Whether you are about to get started or want to get more out of your process.

1. Discovery call

We map workflows, pain points and goals.

2. Build & launch

We build and customise forms and train your team.

3. Review & optimise

We review your account and goals, adjust forms and check quarterly data insights.

How we support your goals

Connect with our experts and let them support your business goals. Together, you may set up or optimise your workflows for:

Form management
User management
Task management
Data management
Tailored requests
PLANS

Choose your service

All our professional service plans include dedicated time with our experts depending on the support you need.

Implementation

Best for teams implementing field operations for the first time, or for projects launching.

Custom form development
Project launch
Workshops and onboarding
Team training
Up to 16 hours of dedicated work

Max

Best for teams that want a full-service partnership for operations teams with ongoing support.

Everything in Pro +
Custom form adjustments 16 hours per year
Quarterly data insights
Strategic account consultancy
Priority support
Goal & roadmap review

For enterprises that want to optimise more processes and require more in-depth consultancy on strategy, your needs can be discussed with custom requests.

Workflow Management

Integration service

For teams that need extra support with automations, our Integration expert can help with end-to-end workflows. Every time a task is assigned or completed in your project management tool, you receive an automated notification or your PDFs are automatically stored in a specific folder path.

Yasmeen behind a laptop

Our customers noticed a productivity increase by 10% with forms up and running within days instead of weeks. During the optimisation meeting, wishes to scale can be addressed and workflows expanded.

Frequently Asked Questions

What does each service cost?

Implementation is a one-time fee, invoiced once. The Maintenance Service is a recurring yearly subscription, billed in the same way as your MoreApp plan.

What is the duration of the Maintenance Service?

The Maintenance Service runs as a yearly subscription.

How long does the implementation phase take?

The implementation service has a minimum of 16 hours, which must be used within 90 days of the invoice date.

How does MoreApp tailor these services to our business needs?

A dedicated Professional Services Consultant works closely with you before and throughout the service. We start with an initial meeting to align on your goals, priorities, and expectations. On the Maintenance plan, we check in every six months to review your progress and make sure you're getting ongoing value.

What types of training and workshops are available through the professional services?

Our custom onboarding walks you and your team through creating forms and managing the Platform, and ensures users feel confident using the App and how to get the most out of it.

What are MoreApp's professional services?

MoreApp's professional services are a managed extra service where our experts design, maintain, and optimise digital forms for reliable data capture. You get dedicated support to set up your account, train your team, and keep your workflows running at their best depending on the service you choose: Implementation or Maintenance.

Discuss long-term success during a 30-minute free call.