Digital forms for boiler services

Remeha has been focusing on sustainable indoor climate solutions since 1935. The company specialises in central heating boilers and heat pumps. Remeha uses MoreApp for various maintenance and inspection processes, which has allowed their operations to run faster and smoother. The company is committed to innovation and sustainability in indoor climate control.

Remeha faced challenges with traditional paper-based processes for boiler inspections and maintenance. These processes were time-consuming and prone to errors. The need for secure data storage and efficient administrative workflows was critical. Additionally, ensuring that all inspection points were completed and accurately reported was a significant challenge.

MoreApp addressed Remeha's challenges by implementing digital forms for boiler inspections and maintenance. The app, available on Android and iOS devices, allows damage experts to quickly and easily assess damage on-site. The boiler inspection form includes required fields to ensure all inspection points are completed, and photos of damaged components can be added for better documentation. Once the inspection is completed, the aftersales team receives the form in real-time, preparing an invoice and report sent directly to the customer. MoreApp's secure data storage and compliance with ISO 27001 standards ensured data security. The predefined options in the forms saved employees time on administrative work, increasing overall satisfaction.

By digitising its processes with MoreApp, Remeha has achieved significant improvements in its operations. The benefits include:

• Significant time savings and reduction in administrative work
• Increased employee satisfaction due to the ease of filling in forms
• Secure data storage and compliance with ISO 27001 standards