Frequently Asked Questions

Yes. You can upgrade or downgrade your plan at any time. When you upgrade, the change takes effect immediately, and you’ll see a preview of your next invoice before confirming. When you downgrade or cancel, the change takes effect from the next billing cycle.

Yes. MoreApp offers a 14-day free trial that includes 75 submissions. After your trial ends, you select one of our plans: Branch, Tree or Forest. If a payment method is already on your account, the plan you selected starts automatically.

Yes. MoreApp works on iOS, Android and any modern web browser. You can fill in forms with the mobile app and manage everything, including forms, users and data, via the Platform.

With monthly billing, you pay per month and get monthly usage. With yearly billing, you pay upfront for the full year and get access to all your submissions from day one. Yearly billing also gives you one month free.

Yes. MoreApp is trusted by teams in construction, energy and utilities, installation and field service operations in areas with limited connectivity. Your data is saved locally and synced automatically once you're back online.

Yes. MoreApp is suitable for large organisations and enterprises. The Forest plan is designed for enterprises, with custom pricing, multiple accounts, dedicated support and advanced features like single sign-on and branding.

Yes. MoreApp integrates with Microsoft tools including Power BI, Microsoft Teams, SharePoint and Power Automate. With Power Automate, you can automate workflows, send form data to Microsoft 365 tools and keep your teams in sync without manual steps.

Yes. Our API documentation is well structured and easy to follow. You'll find our Developer Docs in our Help Center or under Resources. The API is available on all plans.

Yes. MoreApp offers an API (Application Programming Interface) that lets you connect MoreApp with your own tools and systems. You can automate data flows, push submissions to external platforms and build custom integrations with a low-maintenance, scalable solution.

No. MoreApp does not charge per form. You can create and manage an unlimited number of forms on any plan.

No. MoreApp does not charge per user. You can add and manage an unlimited number of users on any plan, at no extra cost.

Yes. When different departments, projects or entities need a clear separation, MoreApp supports multiple accounts under one company. The Forest plan includes four accounts, with additional bundles available on request. This is particularly useful for enterprises that need structured, independent team environments.

Yes. You can add multiple account administrators to manage your account. Each administrator can manage submissions, tasks, users, groups, folders, forms, data sources, templates, webhooks and single sign-on. Every account also has one Account Owner, who is responsible for billing, account settings and email domain management.

MoreApp gives you visibility into your submission usage so you can manage your costs. You can monitor your usage in your account and purchase additional submissions or submission bundles whenever you need to.

Yes. If you run out of submissions, you can purchase additional submission bundles directly in your account. We offer several bundle sizes so you only buy what you need. In the Branch and Tree plans, we charge €0,40 per extra submission. In the Forest plan, we charge €0,10 per extra submission. Your trial period is limited to 75 submissions.

Branch is suited for smaller teams getting started with digital forms. Tree is designed for growing teams that need more submissions and advanced features. Forest is built for large organisations and includes custom pricing, custom legal terms, multiple accounts and dedicated support. All plans let you create unlimited forms and add unlimited users.

MoreApp offers three plans: Branch, Tree and Forest. Each plan includes a set number of submissions per month, and the number increases as you move up. With a yearly plan, all your submissions are available from day one. The Forest plan is designed for large organisations and includes custom pricing, dedicated services and multiple accounts.

MoreApp offers various add-ons like branding and single sign-on to help you optimise your processes and integrate MoreApp with your company’s existing tools.

MoreApp offers the following professional services: Support Contract, Consultancy, Bootcamps and Custom Onboarding. Please get in touch with our Support Team via support@moreapp.com for more information about these services.

MoreApp offers different payment methods for monthly and yearly plans. Make sure you complete all the information on the Billing page, including your credit card details. The payment methods we offer depend on the plan you are on. For monthly plans, this includes SEPA Direct Debit and credit card. For yearly plans, this includes SEPA Direct Debit, credit card and manual (Bank Transfer).

With MoreApp, you can easily switch between plans based on your company's needs. When selecting a different plan, we show you a preview of your next invoice. See more details in our Help Center.

Unused submissions don’t carry over to the next month or year. If you need more submissions, you can always switch plans. Just keep in mind that any unused submissions will be lost when you make the switch.

You can try out MoreApp for free for 14 days by simply signing up and getting started with our digital forms. After 14 days, your trial period ends, and you can select one of our plans on the Platform.

Choose from flexible plans: Leaf, Branch, Tree or Forest. Each plan is designed to fit your team's size and needs. Visit our Pricing page to find your best fit.

No, VAT (Value Added Tax) is not included in the prices shown on our website. VAT will be added during the billing process, based on your billing country and VAT number (if applicable).

At MoreApp, the security of your sensitive data is our highest priority. In order to protect your data, our Security Officers developed an Information Security Management System, an ISMS in short. The ISMS is designed based on an international standard for information security, ISO 27001. Information security is tested annually by an independent party.

Yes, but the data cannot be deleted remotely. It is only encrypted if the user has chosen to encrypt their mobile drive. However, full-disk encryption is turned on by default on most modern Android and iOS devices.

MoreApp is proud to be ISO 27701 and ISO 27001 certified, demonstrating our commitment to safeguarding your data and ensuring privacy compliance. This certification underscores our dedication to managing and mitigating privacy risks associated with data processing activities.

Your work is automatically saved to the cloud, and our servers are EU-based. We run on Google Cloud Platform, with a data centre in Eemshaven, the Netherlands.

A solution partner is a registered company with experience in project management and software implementation. Solution Partners resells MoreApp licenses to customers.

Technical Partners are registered companies with software development experience. They offer integrations and custom solutions to MoreApp customers.

Partners help businesses digitise with MoreApp forms by optimising processes, developing integrations, building forms, and referring MoreApp. We work with different types of partners: technical and solution partners.

Our team is happy to collaborate together on marketing initiatives, our partner pages and other channels. Connect with us and get in touch to see how we can team up.

You can either get in touch with one of our team members who can give you more personal advice or you can get in touch via this form.

Earn as you grow by expanding your business and revenue by using our network by doing what you are best at; building integrations and optimising processes.

Becoming a MoreApp partner is free of charge. There are some requirements, though, to become a partner. You can check them via this form.