MoreApp vs Jotform: Unlimited Users and Offline Capture (2026)

Jotform is a flexible online form builder that suits one person collecting web forms. Field teams outgrow it quickly, because its standard plans are single-user and its offline mode comes with field restrictions. MoreApp includes unlimited users, unlimited forms and API access on every plan, so you can add people and sites without a bigger bill.

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Written by the MoreApp team · Last updated October 2026

MoreApp and Jotform both let you build digital forms without code and collect the answers in one place. Jotform grew out of web forms, surveys and payments. MoreApp was built for teams in the field, such as technicians, inspectors and site supervisors, who fill in forms on a phone or tablet, often without signal.

This page compares the two on users, pricing, offline capture, API access, security and integrations. We checked Jotform's pricing, help and security pages directly and used independent sources only to fill gaps.

Feature-by-feature comparison

The table covers the points field teams ask about most, from user limits to security. Each row compares what is included in the plan structure described on both vendors' public pages.

Feature	MoreApp	Jotform
Pricing model	Flat plans based on monthly submissions	Plans based on form, submission and storage limits
Users	Unlimited on every plan	Single user on standard plans, multiuser on Enterprise only
Active forms	Unlimited	5 to 100 depending on plan
Offline capture	Fill in forms without signal, sync later	Offline Mode per form in the Mobile Forms app, some fields incompatible
API access	Included on every plan	Daily request caps by plan
Security certification	ISO 27001 and ISO 27701, audited yearly by external firms	Cites its hosting providers' ISO 27001, not its own
Data and team location	Team, servers and sub-processors all in the EU	EU storage option (Frankfurt)
Integrations	Native Power Automate connector, Make, Webhooks, FTPS, API	Large app catalog via Zapier, Make module with one trigger
Branding	Optional Branding add-on on any plan, plus custom email domain	Custom domain and SSO on Enterprise
Free trial	14 days, 75 submissions, no credit card	Free Starter plan with branded forms

Feature-by-feature breakdown

Is there a limit on users?

No. Every MoreApp plan includes unlimited users.

Add a technician, a seasonal worker or a whole new site and your plan stays the same, because MoreApp pricing follows submission volume instead of headcount. Jotform's standard plans are single-user, and multiuser access sits on its quote-based Enterprise plan.

Is API access included, and does it scale?

Yes. The MoreApp API is included on every plan.

MoreApp's API and developer documentation are public, and an integration built once keeps working as your usage grows. Jotform sets daily request limits per plan, from 1,000 on Starter to 100,000 on Gold.

Is MoreApp certified for information security?

Yes. MoreApp holds ISO 27001 and ISO 27701 certifications.

External firms audit MoreApp at least once a year, and the whole team, all servers and all sub-processors are based in the EU. Jotform's security page cites ISO 27001 for its cloud providers and does not claim the certification for itself.

Does it work offline?

Yes. MoreApp forms are filled in without signal and sync when the device reconnects.

Crews in basements, tunnels and rural sites keep working. Jotform's Offline Mode is switched on form by form, forms with incompatible fields cannot go offline until those fields are replaced, and editing a form needs a connection.

How many forms can I create?

As many as you need. MoreApp includes unlimited forms on every plan.

A new inspection checklist or a form for a single client never counts against a cap. Jotform limits active forms to 5 on Starter, 25 on Bronze, 50 on Silver and 100 on Gold.

How does MoreApp connect to my other tools?

Through a native Power Automate connector, Make, Webhooks, FTPS and the API.

The certified Power Automate connector reaches the rest of Microsoft 365, including Teams, SharePoint, Power BI and OneDrive, so one connection covers the tools most office teams already run. Jotform's Make module offers one trigger, for new submissions.

Can I put my own logo and colours on the app?

Yes, with the optional Branding add-on, available on any plan.

The Platform, Web App, iOS and Android apps carry your logo and colours instead of MoreApp's, and a custom email domain is available too. On Jotform, custom domains and SSO are listed as Enterprise features.

Pricing: MoreApp vs Jotform

Jotform charges by plan limits. As of October 2026 its paid plans list at $39 a month for Bronze, $49 for Silver and $129 for Gold, or $34, $39 and $99 a month on yearly billing, with 1,000, 2,500 and 10,000 submissions a month. Jotform states that European customers are billed in euros but does not publish the euro amounts, so the figures here are in US dollars.

MoreApp charges by submission volume. The Branch plan costs €174 a month on annual billing and includes 700 submissions a month, and Tree costs €585 a month with 2,500 submissions. Extra submissions cost €0.40 each on Branch and Tree. Unlimited users and unlimited forms come with every plan. See full MoreApp pricing →

Here is how that plays out for a 15-person field team. Jotform's standard plans are single-user, so the team needs Enterprise, which starts with a base package of up to 5 users, adds seats in bundles of 5, is priced on request and is paid upfront for the full term with no month-to-month option. On MoreApp the same team stays on Branch at €174 a month, whatever the headcount, as long as it stays within 700 submissions a month. If usage runs past that, MoreApp can step up the included volume on your plan before you need the next one.

Jotform can be the cheaper choice, if only one person collects a handful of web forms, Jotform's Bronze plan costs less than Branch, and its free Starter plan covers light testing. Once several people need access, or forms get filled in on site, the single-user limit changes the maths.

Try MoreApp free for 14 days, or run the numbers yourself. Calculate your ROI →

Jotform pricing sourced from its public pricing page and an independent summary checked on 9 October 2026. MoreApp pricing as of October 2026.

Why teams switch to MoreApp

Teams that move from Jotform to MoreApp usually name the same few frustrations, and these are the ones we hear most.

We stopped paying more every time we added a technician.

With MoreApp, a new hire gets a login on the plan you already have. Pricing follows submissions, so growing the team does not change the invoice.

Our crews can fill in forms where there is no signal.

Basements, tunnels and rural sites no longer mean paper. Forms are completed offline and sync once the device is back online.

We built our integration once and left it alone.

The API comes with every plan, and the integration keeps running as submission volume grows.

Our IT team asked for ISO 27001 and we could point to our own certificate.

MoreApp holds ISO 27001 and ISO 27701 certifications and is audited every year by external firms, which shortens security reviews.

Read customer stories

Frequently Asked Questions

Does Jotform let a whole team use one account?

On Jotform's standard plans (Starter, Bronze, Silver and Gold) the account has a single user. Multiple seats with their own logins come with the Enterprise plan, which is quote-based. MoreApp includes unlimited users on every plan, so you can add a technician or a new site without changing your plan.

Is MoreApp cheaper than Jotform for a team?

It depends on headcount. For one person collecting a handful of web forms, Jotform's Bronze plan at $34 a month on yearly billing is hard to beat. Once several people need access, Jotform moves you to a custom-priced Enterprise plan with seats sold in bundles of five, paid upfront for the full term. MoreApp's Branch plan costs €174 a month on annual billing for 700 submissions a month, whatever your headcount.

Does Jotform work offline?

Jotform has an Offline Mode in its Mobile Forms app, which you switch on form by form. Forms that contain incompatible widgets or fields cannot be used offline until those fields are replaced, editing a form needs a connection, and Jotform's offline guide covers iPad. MoreApp is built for field work, so forms are filled in without signal and synced once the device is back online.

Does MoreApp include API access?

Yes, on every plan. MoreApp's API and developer documentation are public, and an integration set up once keeps working as your usage grows. Jotform sets daily API request limits per plan, from 1,000 on Starter to 100,000 on Gold.

Is Jotform ISO 27001 certified?

Jotform's security page says its cloud providers, Google Cloud and AWS, comply with ISO 27001, and it does not claim the certification for itself. MoreApp holds ISO 27001 and ISO 27701 certifications itself, audited at least once a year by external firms. If certification matters in your procurement, ask each vendor for the certificate.

Can I connect MoreApp to Microsoft 365?

Yes. MoreApp has a native, certified Power Automate connector that reaches Teams, SharePoint, Power BI and OneDrive. It also integrates with Make, Webhooks, FTPS and the API. Jotform connects to a large app catalog through Zapier.

Where is my data hosted?

MoreApp's team, servers and sub-processors are all based in the EU, and data is held on Google Cloud in Eemshaven, the Netherlands. Jotform offers an EU storage option in Frankfurt that you switch on in your account settings, and its primary hosting also includes the United States.

Can I try MoreApp for free?

Yes. The MoreApp trial runs for 14 days with 75 submissions and needs no credit card. Jotform has a free Starter plan with 5 active forms and 100 submissions a month, which suits light testing, and Starter forms carry Jotform branding.

About this comparison

Feature data verified against public documentation and tested where possible. Pricing checked against published pricing pages. This page is maintained by the MoreApp team.