The digital solution to simplify workflows

Lidel GmbH & Co. KG is a small enterprise based in Augsburg, Germany. The company specialises in window technology, timber construction, and interior design. They take pride in their work, particularly in heritage conservation and window renovation. The company's dedication to quality and craftsmanship has earned it a respected position in the industry. Their projects range from small renovations to large construction endeavours, always ensuring meticulous attention to detail and customer satisfaction.

Lidel GmbH & Co. KG faced significant challenges in managing its workflows efficiently. The traditional paper-based documentation system was time-consuming and prone to errors. Employees had to manually record the progress on construction sites, which often led to delays and miscommunication. Updating all involved parties in real-time was nearly impossible, causing inefficiencies and frustration. The company needed a digital solution to streamline their processes, reduce errors, and improve communication between field workers and office staff.

MoreApp provided Lidel GmbH & Co. KG with a comprehensive digital solution to address their challenges. By implementing digital forms, the company could document important information on construction sites easily. These forms allowed workers to record working hours, travel time, and materials used efficiently. The data collected was then processed via Bluetooth, enabling seamless ordering of new windows and generating invoices. Key features included:

• Photo field: Documenting pictures on construction sites.
• Signature field: Ensuring all documents are signed by customers.
• Real-time Updates: Sending completed forms to involved parties and departments instantly.

Integrations with their CRM system further optimised communication between field workers and office staff, leading to innovative solutions and improved workflows.

With MoreApp, Lidel GmbH & Co. KG achieved significant improvements in its workflows. The digital forms became an essential part of the employees' daily routines, leading to:

• Efficient processes: Streamlined workflows with digital forms reduced errors and saved time.
• Real-time updates: Instant updates for all involved parties improved communication and coordination.
• Enhanced documentation: Daily progress was documented digitally, ensuring accurate and up-to-date records.

The company's dedication to digitising its processes has positioned it ahead of competitors, ensuring it remains at the forefront of the industry.