GRDF Optimises Inspection and Operational Processes with MoreApp

GRDF (Gaz Réseau Distribution France) is the leading distributor of natural gas in France and Europe. The company specialises in maintaining and expanding the natural gas distribution network, covering nearly 95% of France’s infrastructure. GRDF is committed to operational excellence and leveraging technology to enhance efficiency and service quality.

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Before implementing MoreApp, GRDF faced significant inefficiencies in its field operations. Technicians had to return to the office to scan documents, insert photos, and manually compile reports, which was time-consuming and prone to errors. The reliance on third-party services for inspections and quality control added unnecessary costs and delays. GRDF needed a solution to streamline data collection, reduce administrative overhead, and improve the accuracy of field reports.

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GRDF adopted MoreApp to digitalise its operational and inspection processes. The solution included:

• Mobile Data Collection: Technicians now use smartphones or tablets to fill out digital forms directly in the field, adding text, geolocation, photos, and signatures.
• Automated Reporting: Operational reports are automatically sent from the field via email, eliminating the need for manual data entry.
• Customisable Forms: GRDF created pre-configured digital forms tailored to different types of interventions, such as inspection reports, service reports, and maintenance reports.
• Centralised Management: With only 3 administrators managing the platform for 150 users, GRDF efficiently oversees its digital workflows.

MoreApp’s platform enabled GRDF to reinternalise its inspections and quality control, reducing reliance on external services and improving operational performance.

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GRDF achieved remarkable improvements in its operational workflows with MoreApp:

• Time Savings: Technicians no longer spend hours compiling reports after returning to the office. Data is sent instantly from the field with a single click.
• Error Reduction: Digital forms minimise the risk of errors, ensuring accurate and reliable data collection.
• Cost Efficiency: By reinternalising inspections and quality control, GRDF eliminated third-party service costs.

The adoption of MoreApp has transformed GRDF’s field operations, making them more efficient, accurate, and cost-effective.

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