Feenstra improves operational efficiency with MoreApp

Feenstra specialises in installation, service, and maintenance, including hybrid heat pumps, which are vital components in the ongoing energy transition. The energy transition refers to the global shift from fossil fuel-based energy sources to renewable, cleaner alternatives like solar, wind, and geothermal energy. This transition is crucial for reducing carbon emissions and combating climate change. Alex Grim, functional application manager at Feenstra, plays a key role in implementing MoreApp's digital forms across multiple branches.

Feenstra faced challenges in managing and adapting to rapid changes, particularly in adjusting processes for subsidies related to heat pumps. The need for quick responses and efficient management of digital forms across various branches was critical. Additionally, the company required a streamlined process for inspections and reporting unsafe situations, which demanded a flexible and robust digital solution.

Feenstra utilised MoreApp's digital forms to centralise and streamline their processes. Key solutions included:

• Centralised digital forms for uniform use across all branches.
• Quick setup and modification of forms to adapt to changes, such as subsidy adjustments.
• Use of specific forms, like the delivery form for hybrid heat pumps and inspection forms for tailored recommendations.
• Digital forms for reporting unsafe situations and conducting workplace inspections.

These solutions enabled Feenstra to manage installation and maintenance processes more efficiently, saving time and costs.

Feenstra achieved significant improvements in operational efficiency through the use of MoreApp's digital forms. The company successfully:

• Enhanced the speed and flexibility of responding to changes and subsidy adjustments.
• Standardised processes across multiple branches, ensuring consistency and reliability.
• Optimised workflows for inspections and reporting, leading to better service delivery and customer satisfaction.

With a future-proof digital approach, Feenstra is well-prepared to meet tomorrow's energy demands through the installation, servicing, and maintenance of sustainable systems.