About
DTW Networks GmbH has been a prominent player in the installation sector for over ten years. The company specialises in digital signage, developing and supporting high-quality digital screens. Additionally, they provide smart metering services to track utility energy consumption for both private households and companies. DTW Networks also offers a variety of electrical installation services, including house installations and PV systems. Their commitment to innovation and quality has established them as a trusted name in the industry.
Challenge
Before adopting MoreApp, DTW Networks faced several challenges. Their workflows relied heavily on handwritten documentation and reports, which were prone to errors. This traditional method of record-keeping was not only time-consuming but also inefficient. The company needed a solution to streamline its processes, reduce errors, and save time. Additionally, with customers spread across Germany, managing and organising paperwork became increasingly cumbersome. DTW Networks required a digital transformation to enhance their operational efficiency and accuracy.
Solution
DTW Networks found the solution in MoreApp. By implementing MoreApp's digital forms, the company was able to address its challenges effectively. Steve Rommel, the Project Manager at DTW Networks, took the lead in implementing MoreApp and designing the digital forms. The company primarily uses the Search widget, Signature widget, and Subform widget to create high-quality, customised forms. These digital forms are used internally for service and installation reports, annual leave requests, and other HR-related enquiries. MoreApp's solution provided DTW Networks with automated processes, increased employee satisfaction, and a significant reduction in paper usage. The benefits of using MoreApp include:
- High-quality forms
- Automated processes
- Increased employee satisfaction
- Reduced use of paper
- Time-saving solution
- Safe data storage
Results
The adoption of MoreApp's digital forms has brought significant improvements to DTW Networks. The company has experienced a substantial reduction in errors, thanks to the digitisation of work records. This transition has not only optimised many processes but also opened new opportunities for automation. Key achievements include:
- Streamlined workflows and enhanced efficiency
- Significant reduction in paper usage, contributing to environmental sustainability
- Improved employee satisfaction due to simplified and automated processes