Customer Success Executive
Are you interested in Customer Success? Join our Barcelona office! You will be the first point of contact for our customers, identify sales opportunities and optimize the experience of our users.
As a Customer Success Executive at MoreApp, you will be the first point of contact for our customers and prospects. You will fulfill a highly important role and contribute to the success of the company. You will think of solutions to help the clients and offer them the best ideas to improve their forms.
You will be part of a growing multinational, young and vibrant team. We work together as a team and allow members to initiate ideas for improvement. While maintaining an informal and open culture, the team is professional and takes responsibility!
In this case, you will work for the Spanish and Portuguese region, offering support and identifying sales opportunities, at our Barcelona office.
The profile of a Customer Success Executive at MoreApp Barcelona
- Spanish and Portuguese speaker with excellent English communication skills
- Studying a degree in Business
- Positive attitude
- A wonderful listener
- Thrives in a team and works independently
- Enjoys the diversity of the job
- Knows when to execute the question to another department: sales, consultancy or product
- Gets energy from great teamwork
What can you expect from us?
- An open and informal culture
- We listen to your ideas and execute them if possible
- Room for growth
- Flexible working environment with plenty of responsibilities
At MoreApp you will work on different tasks and projects. The main tasks of this internship are the following ones:
1. First-line support both in Spanish and Portuguese
- The main point of contact with the clients: phone, email and chat
- Trusted advisor for our customers and prospects
2. Qualification calls to Portuguese clients
- Identify (sales) opportunities
3. Translate English content
- Help Center posts
Always be up-to-date about the newest features in MoreApp!
Do you want to join our team? Send your CV to firstname.lastname@example.org.